Frequently Asked Questions

We make purchasing from our web-store by accepting all major Debit and Credit Cards, and direct deposits. 

Sew Many Fabrics makes every effort to provide you with high quality fabrics. If you determine that the goods are not as they should be, you may, of course, lodge a complaint with us within 14 days of receiving the items. In this instance, contact our Customer Service department, which will carefully address your concerns and contact you to discuss options (exchange/Credit/Refund).

You can reach our Customer Service department via email: sales@sewmanyfabrics.com.auor via phone: 0492 929 843 

Please choose carefully as all sales are final and we do not offer refunds or exchanges for incorrect purchases or change of mind. 

If you need to colour match, test or to show to your dressmaker/tailor, then please contact us via email: sales@sewmanyfabrics.com.au to organise an appropriate option.  

You can reach our Customer Service department via email: sales@sewmanyfabrics.com.au 

At Sew Many Fabrics, advice on fabrics starts with the item description. This is where the most important facts are provided including width and composition.

If you Google search Sew Many Fabrics, you will find reviews and other information. 

You can be the first to know by signing up to our newsletter – click here to join the mailing list. 

Unfortunately, as our stock is limited, we are unable to offer swatches/samples as this will affect the amount of available stock too much. 

At Sew Many Fabrics, we do our best to include images that reflect the colours on the fabrics. However, it will also depend upon your PC/Laptop/Phone screens/monitors. It could be a good idea to look at a particular item across a few different screens for example, so that you can get a good idea of the colour tones. In general however, there is always the possibility that goods mayvary in colour and texture due to dye lots; unfortunately, this is unavoidable and does not constitute a defect.

Yes, however, occasionally when we reach the end of the line of fabric, there may be 2-3 pieces across different rolls that total the stock level available. In this case, a staff member will contact you and let you know the lengths. If you, the customer, can use the lengths, we can proceed and they will be shipped out to you. If not, the staff member will discuss other options with you. If the staff member is not able to speak with you by phone, customer service will email you. If we do not hear back from you after a substantial amount of time, we will dispatch the order. Once you receive the fabric, if you find that it is not suitable, please contact us and we will find a solution for you. 

All fabrics should be pre-washed prior to use. This is important because if your fabric has not been pre-washed then you wash it, it is likely to shrink meaning that all your hard work may have gone to waste. We recommend washing the fabric once prior to working on it. Preferably at the temperature that will be used for subsequent washes.

It is important to remember that it is best to purchase additional fabric to allow room for shrinkage. Cotton fabrics will shrink up to 5% while flannel fabrics can shrink up to 10%. We recommend half a metre extra to allow room for shrinkage. 

Sew Many Fabrics has a range of haberdashery available. You can contact us directly if you need assistance with selection. 

You can tell which way the stripes run by looking at the selvedge which is shown on the product photographs. If the stripes run the same way as the selvedge, then they are vertical stripes. 

The security of your data is important to us. All personal data is transmitted via a secure SSL Connection. Your data is not shared with third parties. To Process your order, we mush share some data that is relevant with our cooperation partners, such as shipping partners and banks. Data is not shared with other third parties. As a customer, you consistently have the right to request information on your personal data that has been stored.  

If you have registered with us, you can review your order status by logging into your account. Each time the status of your order changes, you will receive an automated e-mail notification from us via email or SMS. 

If you have forgotten your password, please click on the “Forgot your password?” link on the login page and enter your e-mail address. You will be sent an e-mail with instructions on how to change your password.

If you continue to experience any issues, reach out to us via email or phone and we can assist you. 

Our minimum total order is 0.5 metres.

Our minimum individual fabric cut is 0.25 metre per piece. 

Once your order has been dispatched it is not possible to alter. However, if you would like to change your order before we fulfill your items, please contact us as soon as possible via phone 0492 929 843 or email: sales@sewmanyfabrics.com.au 

You can make a purchase as a guest. If you would like to register for your next order, you can do this using the same email address. Of course, you can also place multiple orders as a guest. To order as a guest: Finish adding to card and proceed to checkout. You then have the option to register or to order as a guest.

Registered customers have the advantage of being able to review the status of their orders whenever they wish within their account. Guests checkouts will still be sent their tracking details but will have to go over to the couriers website to check the status of their order. 

Fabric quantity accuracy is something we try to do our best, however there are times when the fabric stock level may be inaccurate. This is very common within this industry. If there is an issue with stock, for example we have found some damaged fabric and it is the end of the line, we will contact you to discuss options. If we are unable to contact you we will send out the order and you can contact us afterwards. Our priority is to give you the best possible service and product so please be assured that we will rectify any issues for you. 

Please contact us with the fabric of your choice and we will let you know if it qualifies for a discount.  If you need a large amount of fabric, it may be possible for us to order this in specifically for you. Please contact our Customer Service Team to discuss.